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FAQ

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Humid climate causes floor deformation

  • Choose materials with good moisture-proof properties (such as laminate flooring, or solid wood flooring that has been treated with anti-corrosion).

 

 

  • Make sure the ground is completely dry before laying and use a moisture-proof mat (such as PE film or aluminum foil mat).

 

  • Keep the room ventilated before and after construction, and use a dehumidifier if necessary.

Floor hollowing or warping

  • ​​Use self-leveling cement to level the ground before laying, and the flatness error should be controlled within 3mm/2m.

  • Use high-viscosity floor glue (such as polyurethane glue) and adopt full glue sticking method (especially suitable for engineered floors).

  • Leave room for expansion (8-12mm) to avoid thermal expansion and contraction.

  • Problem: Glue stains left on old tiles or flooring affect the installation of new flooring.

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  • Use a professional sander to remove residual glue, or lay a thin layer of plywood (9-12mm) as a transition layer.

  • If the old floor tiles are flat, SPC interlocking flooring can be laid directly on them (without removal).

  • ​Solid wood flooring: May be fixed with nails or glue, nails need to be pried up and glue needs to be cut.​

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  • Composite flooring/laminate: Usually snap-on design, easier to remove starting from the edge. Tiles/Stones: Use cement mortar to stick, and use an electric hammer or chisel to damage the base.

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  • PVC floor: It may be glued or floated. If it is glued, use a scraper to remove the residual glue.

Difficulty removing old floors

  • Acceptance criteria: Check with a 2-meter ruler, gap ≤ 3mm; no abnormal noise when walking.

  • Maintenance Tips: Clean regularly with a slightly damp mop to avoid large amounts of water stagnation.

  • Note on regulations: For buildings over 30 m2, materials with a fire resistance rating of B1 or above must be used (according to the Hong Kong Building Ordinance).

  • We are Hong Kong professional flooring companies usually provide a 5-10 year warranty, and it is recommended to choose contractors certified by HKQAA. In case of complex situations (such as sloping floors or hidden pipelines), you can ask the construction party to use 3D scanning and positioning technology before construction.

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